Refund Policy
Refund Policy
All Sales Are Final
At Creative Waves Prints, every product is custom-made and personalized especially for you. Because of this, we are unable to offer refunds, returns, or exchanges on any orders once production has begun.
Exceptions
We will offer a free replacement or full refund only if:
- Your item arrives damaged or broken
- Your item contains a printing error made by us
- You received the wrong item
To be eligible, please contact us within 7 days of delivery with your order number and a clear photo of the issue.
Order Cancellations
Orders can be cancelled within 24 hours of placing them, before production begins. After 24 hours we are unable to cancel your order.
Contact
For any questions about your order, please contact us at:
📧 contact@creativewavesprints.com
We will respond within 24 hours on business days.